Mobile WiFi Hotspots

Need internet access while you’re on the go? Check out a mobile WiFi Hotspot through the Library’s “Bridging the Digital Divide” Hot Spot Lending Program!

Mobile hotspots can be used anywhere to create a wireless network, allowing you to connect any WiFi-enabled mobile device, laptop, printer, digital camera or gaming device. Hotspots are easy to use. All you do is turn one on and connect your device to the WiFi network
using the provided password.

  • A strong cellular signal is needed. If you are in a location where you’re unable to get cellphone service, the hotspot device will not work either.
  • A customer can borrow a WiFi hotspot from the Marion County Library System through our “Bridging the Digital Divide” program. A hotspot is a device a customer can use to connect a mobile-enabled device, such as a laptop, smartphone or tablet, digital camera, gaming system, or printer to the Internet.
  • The hotspot is portable, so a customer can connect his/her device almost wherever, like at home, on the bus or in the park.
  • The hotspot works in any area covered by the T-Mobile network. A cellular telephone signal is needed to connect the hotspot to the Internet. If the customer’s location is unable to get cellphone service, the hotspot will not work either.
  • Borrowing and using the device is free.
  • Adult library card holders in good standing can check out a hotspot.
    • No fines, replacement costs, or fees must be owed.
    • The card holder must sign a loan agreement acknowledging the rules regarding the usage of the hotspot.
    • A valid government issued photo ID must be presented at the time of check out. A copy made of the photo ID will be retained by the Library until the hotspot is returned, at which time the copy will be destroyed.
  •  Hotspots are available on a first-come/first-served basis. A hotspot cannot be reserved.
  • Hotspots are available for checkout at the Marion, Mullins, and Nichols locations.
  • A patron can borrow a single hotspot for 7 days. A hotspot can be renewed 1 time if the Library has not placed a hold on it.
  • There is a limit of one per household.
  • A hotspot must be returned to the circulation desk of the location where it was checked out. A hotspot may NOT be returned in a book drop.
  • A customer must return the device with all the original packaging and accessories.
  • An overdue hotspot will have a $1 per day fine levied and its Internet access deactivated within 24 hours beyond its due date. A $180 replacement fee will be immediately charged to the customer’s Library account. The $180 replacement fee will be waived once the hotspot is returned in the condition in which it was borrowed. The Library reserves the right to seek restitution by taking civil and criminal action.
  • A customer is responsible for full replacement cost if the hotspot or any parts are lost, stolen, damaged, or otherwise not returned. If the hotspot is lost or damaged, contact the location where it was checked out immediately. There is a $20 charge for each missing charger, power cord, or case. The Library reserves the right to charge a $180 replacement fee to the customer’s Library account and/or take civil and criminal action.
  • The library reserves the right to refuse service to patrons who abuse equipment or repeatedly return hotspots late.
  • There is no reason a customer needs to access a hotspot’s settings to connect the Internet through the device
  • The hotspot should be kept in a temperature controlled environment, away from excessive heat, such as found in an automobile during the summer.
  • The Library’s staff cannot provide in-depth technical support or troubleshoot hardware or connection problems.
  • The hotspot uses no anti-virus or anti-spyware software. The hotspot requires a password to access the Internet, but the Library cannot guarantee the hotspot network connection is secure. Unless the website a customer is viewing uses encryption, assume any information sent is not secure.
    • Use caution and discretion while accessing the Internet using the hotspot.
    • The Library is not responsible for any liability, damages or expense resulting from use or misuse of the hotspot, connection of the hotspot to other electronic devices, or data loss resulting from use of the hotspot.
  • The Library maintains records of the Library materials checked out by a customer for the duration of the checkout period. The data is used in accordance with our confidentiality policy to maintain its proper operation. The information is deleted from our records as soon as the items are returned and processed.
  • The Library does not have access to or collect specific usage data. The Library does not provide customer information to the service provider, T-mobile. The only data collected by the Library is the total amount of data transmitted and received by each device during a billing cycle and circulation data related to the checkout of a hotspot device.
  • The Library’s hotspots are set to block access to adult content and malware.
    • The Library has set the hotspot’s content filter to block access to adult content or malware in an effort to comply with the provisions of the Child Internet Protection Act (CIPA).
    • The Library cannot guarantee all content that may be deemed offensive or harmful will be blocked.
    • Parents/Guardians are responsible for monitoring what their children access viathe hotspot.
  • The Internet service provider for the hotspot program does not monitor or track the websites that hotspot users visit or the information that users submit (user names, passwords, credit card information, etc.).